Error 0x80072EFE While trying to Synchronize Child SUS Server from Parent SUS for Service Packs

View products that this article applies to.

Author: Mohammed Athif Khaleel MVP

Community Solutions Content Disclaimer

Article ID:555348

Last Review:June 29, 2005

Revision:1.0

SUMMARY

Error 0x80072EFE: The connection to the server was lost. Error while trying to Synchronize Child SUS Server from Parent SUS Server for Service Packs

Back to the top

SYMPTOMS

You get an error while trying to synchronize the Child SUS Server from Parent SUS Server

Error: Windows XP Service Pack 2: Failed to download from URL

'http://Parent_SUSserver/content/xpSP2_f8e85320da933bb0ec76a2ba3a2f7a8.exe'.

(Error 0x80072EFE: The connection to the server was lost.) -

Error:

Windows Server 2003 Service Pack 1: Failed to download from URL

'http://Parent_SUSserver/content/WindowsServer2003-KB­889101-SP1-x86-ENU_6e6d2db2782­26bf7a257f86d8b5e056.exe'.

(Error 0x80072EE2: Timeout waiting for server response.) -

Back to the top

CAUSE

This is due to Timeout waiting for server response or the connection to the server was lost.

Back to the top

RESOLUTION

If you check C:\Windows\system32\LogFiles\HTTPERR\httperr*.log files on the Parent SUS Server, you'll likely see either Timer_MinBytesPerSecond errors or Timer_ConnectionIdle errors. These are caused by IIS default settings, contained within its metabase, which define the minimum traffic flow rate for a connection to be kept alive and the maximum idle time allowed before a connection is dropped.

1) From IIS Manager, right click on the Internet Information Server (IIS) Manager root level folder and go to Properties. Check the box to enable direct metabase editing. Click OK.

2) Open the C:\Windows\system32\inetsrv\MetaBase.xml file in Notepad. Do a search for "MinFileBytesPerSec". Change the setting for MinFileBytesPerSec from 240 to 0. Do another search, this time for "ConnectionTimeout" to be 600. Save changes and exit.

3) Restart the IIS Admin service to effect the changes.

Back to the top

MORE INFORMATION

For some reason, Software Update Services, SUS servers seem to take good time while downloading updates, and these parameters are exceeded and the distribution server drops them.